What you need to know
Accredited Travel Consultant
- FOR YOUR PEACE OF MIND -
The Travel Brokers is one of the largest Approved Travel Broker networks in New Zealand - and as a division of Helloworld Ltd has access to some of the strongest group buying power in the industry.
The Travel Agents' Association of NZ (TAANZ) and its members promote quality standards, ethical business practices, safe travel, unbiased options and professionalism throughout the travel industry.
As an accredited member of the International Air Transport Assocation (IATA) I have access to fares and special offers from a diverse selection of airlines across the world.
Frequently Asked Questions
What is a travel broker?
Travel Brokers are much the same as the travel agents you see in shops downtown, except that we tend to run our own businesses from home. I'm supported by New Zealand’s top broker group, The Travel Brokers – a division of Helloworld. They keep me up to date with the latest travel technology and provide excellent administration support so that I can focus on providing you with the best service on the front line.
Do you only book cruises?
No! While I specialise in expedition cruises, I can also sort all other aspects of your travel - including flights, accommodation, sightseeing tours and car or motorhome hire.
Will I have to pay in full up front?
It depends what you're booking and when you're travelling.
Flights generally have to be paid for within 1-7 days of booking.
Other travel arrangements (cruises, tours, accommodation, etc) can often be held until up to 6 weeks prior to travel before payment is due, but may require a small deposit at the time of booking.
Can I buy travel insurance through you if I've booked my own flights?
Absolutely! Just email me (or use the contact form) with your flight details together with name and date of birth and I'll send you a quote.
Isn't it cheaper to book travel online?
No! 99% of the time I can get the same deal (if not cheaper) than what you’ll find online.
Think of using a travel broker the same way you would use an insurance broker – I know the product, have great resources and am efficient at looking around to see what deals are available.
I also have access to a range of wholesale rates and availability that aren’t generally available to the public.
Where are you based?
I’m based in Ōhope, in the Bay of Plenty of region of New Zealand, but I can book travel arrangements worldwide, regardless of where your home base is.
My clients are spread throughout New Zealand and I also have several in Australia, Europe and Canada.
While it’s nice to catch up with clients face to face over a coffee, most of my work is done via email and phone. I’m also happy to arrange video meetings if you prefer to chat long distance in “person”.
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Currently based in New Zealand's sunny Eastern Bay, Anita Burgess is a TANNZ certified cruise & travel specialist with over 18 years experience in the industry. Proud member of The Travel Brokers - a division of Helloworld.